Your satisfaction is important to us and is our primary goal. That's why we only carry products that meet our high-quality standards and that we are confident in. We provide expert advice on choosing the right animal bedding and feed products. In addition, our logistics professionals have many years of experience in purchasing, storage, packaging, delivery, and placement of your goods.
Delivered products must be checked for integrity immediately upon receipt. Any defects must be reported immediately upon receipt of the goods. Otherwise, the goods are considered to have been accepted by the customer as being in perfect condition. Claims for missing or defective products must be reported to Herzog Mülimatt AG as soon as they are discovered. Returns and exchanges require prior consent from Herzog Mülimatt AG. Please contact the following customer service number for this:
Telephone +41 (0)62 865 80 80
Herzog Mülimatt AG will only accept unused, intact, and undamaged items with the corresponding delivery note. We reserve the right to withhold a portion of the value of the goods to cover administrative costs. Transport costs are to be borne by the customer.
The statutory warranty regulations apply.
Contracts concluded with Herzog Mülimatt AG are not revocable.
